Commercial - QUALITY RESTORATION VENDORS

Commercial

 

QUALITY RESTORATION VENDORS

If you"re part of our insurance company vendor program, we will serve your customers with our top corps of disaster restoration professionals, our Quality Restoration Vendors (QRVs). And if the job requires environmental cleanup, construction services or further contingency planning, we"ll call on our strategic partners to help us get the job done right.

Established in 1991, the ServiceMaster Clean® QRV Network has been a solution for insurance industry professionals in identifying franchisees committed to providing superior, consistent disaster mitigation services.

To earn and maintain QRV certification, each business must:

  • Demonstrate the ability to competently deliver every aspect of the ServiceMaster Clean® service guarantees including accessibility, response time, communications capabilities, quality results, and conscientious safety controls.
  • Employ the utmost integrity in estimating and billing practices.
  • Complete, and commit to continue, employee training programs that keep ServiceMaster Clean® on the cutting edge of effective restoration techniques, products, and technology.
  • Use the proven ServiceMaster Clean® equipment, processes, and products.
  • Perform all services in compliance with ServiceMaster Clean® specifications.
  • Meet or exceed the ServiceMaster Clean® requirements for General Liability Insurance and Worker's Compensation Insurance.
  • Resolve customer service issues swiftly and professionally. Guaranteed.
  • Commit to the ServiceMaster Clean® principles of environmental stewardship.

ServiceMaster Clean® closely monitors all members of the QRV network to ensure complete adherence to its requirements.